frequency asking questions

frequency asking questions

1
Q : What kind of products does R&N Intercos provide ?
A : We founded in 2008 in Samutprakarn that run business according to the law, by regards to moral and ethical as the principle for management under GMP certified guarantee.

We are a leader of the development and manufacturing of personal care & spa products with a focus on face, body, hair and professional use formulations. Ensuring the safety of all product, we will not use the prohibited substances or steroids in product for the clients.
2
Q : What kind of services does R&N Intercos provide ?
A : We have the policy of providing complete services for customers, in order to create cosmetic brand since product selection process, product formula development, production and packaging, logo design, product or sticker design, and marketing service according to customer need, FDA registration, investment plan including product production that meets an international standard, consulting, cream development, cost planning of product, condition for license number registration about cosmetic.
3
Q : Do we have product under our own brand ?
A : No, we don't. R&N Intercos does not have policy to produce the product under our own brand due to we do not need to run business which can cause the conflict between client and investor. Therefore, it ensures that our company has fully encouraged the creation of client is cosmetic brand and will not make any negative effects to client is business.
4
Q : What are conditions and policies to keep costs for the safety of customers ?
A : We does not have policy to money transfer into private account employee for client safety. If you find abnormalities, please call 098-017-4256
5
Q : How do we know that client’s business will not be disclosed ?
A : We have policy on retention of information. Everything is confidential and not be disclosed. It will not reveal details of cosmetic brands that are manufactured or produced it to the company or any third party.
6
Q : What is the minimum of quantity for production ?
A : Ordering to produce cosmetic for using with facial skin can divided into 2 forms as the follow-ings:
1) Produce with standard formula. Minimum of quantity is 10 kilograms.
2) Produce by formula development. Minimum of quantity is 10 kilograms.

Ordering to produce cleansing product group and skincare product can divided into 2 forms as the followings:
1) Produce with standard formula. Minimum of quantity is 100 kilograms.
2) Produce by formula development. Minimum of quantity is 100 kilograms.
7
Q : How long of quantity for the process ?
A : Action into 2 parts :
1) Produce with standard formula, takes around in 1 SKU is 30-45 days that depend on the client approval.
2) Produce by formula development, takes around in 1 SKU is 45-60 days that depend on the client approval.

Producing process ;
- Research & Development regarding mainly of the product benefit, filling, scent that take time development a minimum in 14 days.
- Logo & packaging design takes around in 10-20 days following customer requirement.
- FDA registration takes around a minimum in 14 days after approval formulated & finished packaging design.
- Production & packing can run process when client approval quotation, deposit and shipping the packaging in case client provide all materials takes around a minimum in 14 days that we will cleaning, packing well as finished goods for distribution.
8
Q : Asking for formula development detail ?
A : Formula development can divided into 2 forms which are:
1. Developing by tearing off cream and efficiency of product that client bring it and give us develop, provide character, direction, perception during use it, and properties that almost the same as the sample.
2. Developing by modifying from the product that client getting from our company to test it. It can modify by change the color, characteristic of cream, solve defect, or add active ingredient to in-crease the efficiency. However, it depends on consideration and recommendation of the product development department.
9
Q : How long does it take to reproduce the product ?
A : The product that has order to reproduce will take shorter time than before due to it decrease the procedure in designing and FDA registration that takes around 14 days. It means we have packaging that is ready for use immediately.
10
Q : What is the best formula in company ?
A : The product benefit will depend on types of product as client requirement that we have more than 500 premium formulation ready for production suitable the market needs or can be developed as client requirements.
11
Q : Which products is suitable for people who has an irritate skin ?
A : We have many products. Client can come to our company for consulting and asking for recommendation from the specialist directly. We also have R&D department to taking care of formula development for people who has the irritate skin.
12
Q : What is the shelf life for cosmetic ?
A : Cosmetic that meets the standard must have a label which defines complete details as fol-lows:
- Name and form (cream/ water/ lotion)
- Day/ Month/ Year of production
- Important ingredients
- Manufacturer/ Distributor should clearly define and can contact when some problems occura. By the ages of cosmetics is around 24 months or 2 years from the date of manufacture and safe to use within 6-12 months after the product launch.
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